OTC Computing
At Vibiii Computing, we are committed to protecting your privacy and ensuring your personal information is handled safely and responsibly. This policy explains how we collect, use, and protect your data in compliance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
1. Who We Are
Vibiii Computing (“we”, “our”, or “us”) provides cloud computing and IT support services to businesses across the UK.
Our registered email address is: [email protected]
2. Information We Collect
We may collect and process the following types of personal data:
Contact Information – such as your name, company name, email address, and phone number.
Technical Information – including IP address, browser type, operating system, and website usage data.
Business Information – such as company size, services required, and project details provided via contact forms or consultation requests.
Communication Records – including emails or messages you send to us.
We only collect information that is relevant and necessary to provide our services or respond to your enquiries.
3. How We Use Your Information
We use your information to:
Respond to your enquiries or support requests
Provide and manage our IT and cloud services
Send quotes, proposals, and relevant service information
Improve our website and customer experience
Meet our legal and contractual obligations
We will never sell or rent your data to third parties.
4. Legal Basis for Processing
We process personal data under the following legal bases:
Contractual necessity – to provide services you request
Legitimate interests – to improve our website, marketing, and service delivery
Consent – when you opt-in to receive marketing communications
Legal obligation – to comply with UK laws or respond to lawful requests
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purpose it was collected for, or to comply with legal obligations. When data is no longer required, it will be securely deleted or anonymised.
6. Data Security
We use appropriate technical and organisational measures to safeguard your information against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls.
7. Sharing Your Information
We may share limited data with trusted third-party providers who assist in delivering our services — for example, hosting providers or email platforms.
All third parties are vetted to ensure they comply with UK GDPR and data protection standards.
8. Your Rights
Under UK GDPR, you have the right to:
Access a copy of your personal data
Request correction of inaccurate data
Request deletion of your data (“right to be forgotten”)
Object to processing or restrict how your data is used
Request data portability
To exercise any of these rights, contact us at [email protected]
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9. Cookies
Our website may use cookies to enhance your browsing experience and collect anonymous usage data. You can manage or disable cookies through your browser settings.
10. Links to Other Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised date above.